The CRM Wise AI Journal

Notes, guides and field reports.

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ERP

Run the Migration Three Times Before You Trust It

A migration that has been rehearsed once has been tested under conditions that will never recur. The third run is where the real defects surface.

Aug 19, 20262 min read
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ERP

ERP Training That Survives Go-Live Week

Classroom training three weeks before go-live has largely evaporated by the time it's needed. What holds is practice on real tasks with real data.

Aug 11, 20262 min read
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ERP

The Five Phases of an ERP Implementation Nobody Budgets For

The software licence and the integrator's statement of work are the visible costs. These five phases are where the schedule actually goes.

Jun 4, 20262 min read
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ERP

The ERP Customisation Trap

Each customisation is defensible on its own. Together they become the reason you cannot take an upgrade — and the reason the next migration costs more than the first.

May 30, 20262 min read